Have you ever found the most amazing person for your organisation, everyone loves them and you want them, but when you offer them the position they turn you down? How annoying and frustrating is it!
Here are some of the main reasons that people turn down a job offer – some may surprise you!
- The recruitment process takes too long and someone else has hired them! This is so common, always remember if you think a candidate is amazing why wouldn’t someone else think they are amazing. I know of so many organisations whose recruitment process can take 6 to 8 weeks from start to finish, ideally I feel that the ideal recruitment process should take about 1 to 3 weeks
- The candidate can’t see themselves fitting in with your organisation or your management style. During an interview a lot of the time a candidate is walked around the office, this allows them to get a feeling for the organisation and the team, candidates will pay attention to other staff members who are working to see if they look happy
- There is a lack of information or clarity around the position and what is actually involved in the position. Have you ever been for an interview to be told there is no job description available, well this is very scary for candidates because they don’t know what you could put into their job description after they have already started.
- The candidate receives a better counter off from their current employer. This happens a lot with organisations, they don’t seem to value their staff or offer pay rises until they have to and a lot of the time when this happens the candidate tends to stay at their current organisation because the grass isn’t always greener.
- The candidate can see there is a lack of growth or career progression available. This is an issue mainly with smaller organisations as the candidate can’t see how they can grow, develop and move up in the organisation.
- The location of the new workplace isn’t ideal, no one wants to sit in traffic or on public transport for 2 + hours a day. Ideally, the candidate should look at the location of your office before they start the process but sometimes they don’t, a good way to get around this is to have flexible working arrangements, for example, the candidate could start and finish earlier or they could work from home 2 days a week etc.
- Your company has negative reviews, do not underestimate the importance of having good reviews on sites such as Glassdoor, a good candidate will look at this. This one is harder to change because it won’t be an instant change, in the end, it all comes down to creating a good culture and treating your staff well all the time not just when you are recruiting.
- Lastly MONEY, the salary or pay rate that you are offering to the candidate isn’t up to standard or below what the candidate is expecting. My favourite expression for this is if you pay peanuts you get monkeys and no one wants a bunch of monkeys working for them, to ensure that the salary or pay rate you are offering is good.
Having a candidate turn down your job offer is ultimately something that you are going to be faced with and how you handle this situation will say a lot about you as a manager but also your organisation. You always need to ensure that you remain respectful and calm by doing this the candidate may feel more open to telling you the real reason they have turned down your job offer and then you can use this to your advantage during your next recruitment process!
Let us know why you believe that candidates turn down job offers below!